Trying to keep a check in the quality of service at the Wellness centres, the Indian government has issued a set of guidelines standardizing the quality of the service at the wellness centres.
The guidelines passed by the government are set in coordination the global standards to ensure the industry keeps working towards the uniform level of the service quality. The Ministry of Tourism has released the ‘Compendium on guidelines for AYUSH Facilities.’ Dr. Mahesh Sharma, Chairman, Ministry of Tourism, had been stressing on listing down the facilities offered in the field of Medical and Wellness Tourism. It has been in a constant struggle to promote all the wellness institutions and see that they provide superior quality services. The National Accreditation Board for Hospitals and Healthcare Providers (NABH) has issued accreditation standards and guidelines for AYUSH facilities after a meeting with the Ministry of Tourism. This includes the facilities in the country for both domestic and international health tourists and covers the following:
- Ayurveda Hospitals
- Yoga and Naturopathy Hospitals
- Unani Hospitals
- Sidha Hospitals
- Homeopathy Hospitals
- Panchkarma clinics
- Wellness Centres
The market development assistant grants that the Ministry of Tourism is giving to the NABH accredited wellness centres will help promote the medical and wellness tourism outside India. The ministry would be uploading the names of all the accredited centres on their website. They would also be uploading the list on the Incredible India Campaign to get a global reach. The accreditation details will help the potential visitors get complete knowledge about the institutions and would be assured of the quality standards that they will be following.
Strict guidelines have been laid down for the institutes to follow while seeking accreditation. The process involves review of the documentation and two on site visits by the trained members from NABH. The entire process would be kept transparent with constant communication between the applicant and the NABH. But if there is any delay in the disclosure of the information to the NABH, then they have the full power to cancel the application.
The Ministry of tourism has already updated its website and all the organization accredited by NAAC, NABH, ISO-9004, Indian Yoga Association, Centre of Excellence, approved integrated hospitals or any organization approved by the Department of Tourism, Government of Kerala have been listed there.
India is one of the leading countries when it comes to medical tourism. Many people who want to rejuvenate their Body, Mind and Soul have preferred to come to India. Homeopathy is another major area that attracts a lot of patients to India. Due to the advancement in the technology, easier connectivity and affordability, India is on the top list of the people who want to go abroad in search of better quality and affordable wellness treatments.